Terms & Conditions of Service

All customers are subject to the terms and conditions mentioned below. The below conditions are terms of legal contract between Food-n-Food and the customer under The Indian Contract Act 1872.

checkmark-icon The customers are free to make their own menu from our exciting menu options or we also have some special packages for the customer convenience.

checkmark-icon The customers can request our quotation free of cost by mailing us at query@foodnfood.online / whatsapp at 089832 02110 (11:00 AM to 7:00 PM IST Mon-Sun).

checkmark-icon No pre-tasting of food shall be entertained at any cost. We expect kind faith within us from our customers. We gaurantee our customers by providing quality delicious food and prompt service.

checkmark-icon We charge the customer with per plate policy. No negotiation in bill amount shall be entertained after the order has been delivered. If the quantity (plates) exceeds from the ordered quantity, it shall be charged extra. The bill amount is inclusive of all Govt. taxes.

checkmark-icon One plate - one person shall be the usage policy in buffet service. Two persons eating in same plate will be counted as two plates consumed.

checkmark-icon Inclusion of extra dishes/items shall be charged separately as Add-on Charges.

checkmark-icon The booking must be done at least before 20 days of the event; this will ensure us to work more on your requirement.

checkmark-icon The customer has to pay 10% of total order amount or Rs.5000/- (whichever is less)(non-refundable) initially as booking charges at the time of booking the order. (Amount will be included in the total bill generated)

checkmark-icon There after well before 20 days of event, 50% of advance-payment has to be made and rest 40% or balance amount has to be paid on the order date compulsorily.

checkmark-icon The payment can be made in CASH (Recommended) / Cheque (Subject to realization). Post dated cheques will not be accepted. Cheques shall be accepted only in case of advance payments of catering orders (does not include food parcel) which should be dated prior to 7 days from the order service date. In case of cheque bounce, the penalty charges of INR 1000 per cheque shall be charged separately.

checkmark-icon The customer has to provide kitchen space at the venue of event, 12 hours before the serving time, if the order requirement is of above 300 guests.

checkmark-icon Incase of extra requirement we follow these conditions:

✔ If the order guarantee is 100 guests then we’ll plan for 15 plates more (chargeable).

✔ If the order guarantee is 101-500 guests then we’ll plan for 50 plates more (chargeable).

✔ If the order guarantee exceeds 501 guests then we’ll plan for 100 plates more (chargeable).

checkmark-icon Starters / Appetizers shall be served in first 90 minutes and in bridal serving (in case of wedding event) of the service only.

checkmark-icon There shall be no changes in the menu, quantity, venue address, serving date & time, 3 days prior to order service date for any reason(s) whatsoever.

checkmark-icon Food-n-Food will have no responsibility on any mishappening due to natural changes in weather / traffic issue(s) while order service execution. Customer should not request any kind of negotiation / deduction in bill amount against any such issue(s) & will pay complete bill promptly.

checkmark-icon The Buffet Serving Time shall be strictly upto 5 hours from the start of the serving. No extra time extention shall be entertained as we've pre-scheduled orders to be delivered. We expect kind cooperation from the customers.

checkmark-icon Any dispute so arising shall be strictly subject to Nagpur Jurisdiction only.

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